What about a pet store puppy?

The real cost of that doggie in the window


Holiday shopping looms and pet stores are ready with a supply of puppies. Prices may seem a bit high, but plastic money is accepted at the check-out counter. The puppies are playful, have quick tongues that lavish kisses on happy faces, and are AKC registered.

The staff is eager to put a wiggly bundle of fur into a customer's arms. The customer is reluctant to put that squirmy, loving puppy back into that tiny display cage with the wire bottom.

So the puppy goes home with the happy family. All may be well; the puppy may grow into just the dog the customer wanted -- easily housetrained, gentle with the baby, playful with the older children, a quiet companion for the adults, a healthy, easily-trained pooch that readily fits family and lifestyle.

Or all may not be well; the pup may be high-strung, destructive, impossible to housetrain, disobedient, nippy, and unhealthy.

Although many people get good pets from pet stores, chances are that the puppy will have one or more problems caused by poor breeding practices and the pet store will have no answers for customers seeking to solve those problems.

Most pet stores have some kind of guarantee or warranty under which they'll take the puppy back if certain conditions are met within a specified time. They are not equipped to handle training problems, behavior problems, or decisions about whether to breed a particular animal or to spay or neuter it. And the pet store staff generally knows little or nothing about the temperament, care, health problems, or behavior of the breeds they sell.

The source of pet store puppies

Pet stores have been accused of getting their puppies from puppy mills, but this is not true of reputable independent or chain stores. However, they do get their pups from commercial kennels or brokers who are in the business to sell puppies, not to provide information that will help buyers make good selections.

Commercial kennels often produce many breeds of dogs. They are required to be licensed by the US Department of Agriculture and must provide facilities and a plan for veterinary care that meet the guidelines of the federal Animal Welfare Act. However, a shortage of inspectors, protection by local authorities, and the difficulty of making a legal case against violators makes adherence to the AWA dependent more on the ethics of the kennel owner than on the fear of reprisals for defying the law.

Brokers buy dogs from large and small breeders who also must be licensed by USDA and meet the AWA criteria. Missouri, known as a "puppy mill state," has more licensed USDA kennels and brokers than any other state. Brokers advertise for puppies. They promise top prices, breeder programs, breeder appreciation events, veterinary exams, breeder education, loyalty, courtesy, and careful transportation to entice breeders into the fold. The puppies are a commodity to them.

Chances are slim that puppies from these sources come from dogs that have been tested for the genetic diseases common to their breeds. Hip x-rays, blood tests, and eye certifications cost money, and those costs could not be passed through the chain to the pet store without adding considerably to the cost. The breeders are also unlikely to either know or care about the breed standard, that set of guidelines that describes each breed and maintains its integrity; to carefully choose breeding stock for sound temperament; to use AKC's limited registration and require sterilization of pet quality puppies; or to consider the reproductive health of their dogs when making breeding decisions.

Some pet stores buy puppies locally from breeders who produce a few litters from one or more breeds each year. These people supplement their income by selling puppies and are spared the difficulties of interviewing prospective buyers or keeping unsold puppies. In all likelihood, these breeders do not test for genetic diseases, place no limits on puppy registrations, have a marginal health program, know little about the breed standard, and have poor quality breeding stock.

Pet quality puppies

Many customers look for a pet in a pet shop because "I'm looking for a family pet, not a show dog." They buy a pretty puppy that doesn't meet the breed standard in some way, and base their impressions of the breed on an animal that may be over or under-sized, have a poor temperament or crazy behavior patterns, or exhibit one or more physical attributes that violate the breed standard. Often, these dogs are not spayed or neutered, and they wind up producing puppies that are even further from the standard.

Today we have Labrador Retrievers with legs that belong on Great Danes; American Eskimos that look like Samoyeds with snipy heads; light-boned Akitas; Shetland Sheepdogs as big as Collies; Dalmatians and Airedales with screwy personalities; aggressive Old English Sheepdogs; neurotic Poodles; unsocialized Chow Chows; and dysplastic dogs of all breeds sold in pet stores. The buyer cannot visit the facility that produced the puppies and talk to the breeder; ask about genetic clearances, parent-dog temperaments, or breed characteristics; see the quality of adult dogs produced by the kennel; be reimbursed if the dog develops a genetic disease two or three years down the road; get help with training or behavior problems; ask for local references to contact about previous puppy sales; be assured that someone feels responsible for bringing that particular puppy into the world and will take it back if the family falls on hard times.

Questions to ask at the store

Those who find just the right puppy in a pet store and do not want to search for a responsible breeder can still ask questions before signing the check or the charge slip. Here are a few:

  1. Where did these puppies come from?
  2. Is that a licensed USDA dealer?
  3. Does the kennel or broker insist on genetic clearances for breeding stock?
  4. Can I get a copy of the eye and hip certifications?
  5. What health problems are common to this breed?
  6. What type temperament does this breed have?
  7. Does the breed have a tendency to bark a lot?
  8. How much socialization do they need?
  9. How much exercise does this breed need?
  10. How much grooming?
  11. How badly do they shed?
  12. What happens to the puppies you don't sell? Are they sent to rescue groups? Euthanized? Returned to the breeder?

Responsible, reliable puppy producers have the answers to these questions. If the pet store clerk or manager does not, do yourself a favor and look elsewhere. Otherwise, you may get stuck with a puppy that grows into a dog that is unsuitable for your family or circumstances.

Pet stores usually have a variety of puppies of different breeds and thus provide an opportunity to compare, contrast, and choose. However, if the staff is not knowledgeable about each breed it sells, the very fact that variety is available is useless to the purchaser.

Norma Bennett Woolf

This page is a part of the Dog Owner's Guide internet website and is copyright 2021 by Canis Major Publications. You may print or download this material for non-commercial personal or school educational use. All other rights reserved. If you, your organization or business would like to reprint our articles in a newsletter or distribute them free of charge as an educational handout please see our reprint policy.

We will be modifying the Dog Owner's Guide site with new and updated articles in 2021 as well as new booklists so check back often to see what's new!

Contact us